Support

Mousetrap Computer Books

Support

Computer Aided Decision Support In Telecommunications; Flavin, P. G. / Totton, K. A. E.
Chapman & Hall; 07/1996; Hardcover; $92.00; 214 pages
Quality Assurance for Information System; Perry, William E.
John Wiley & Sons; 01/1992; Softcover; $80.00; 814 pages
Running An Effective Help Desk, Second Edition; Czegel, Barbara
John Wiley & Sons; 03/1998; Softcover; $31.95; 464 pages
The Complete Help Desk Guide; Lenz, Mary
Flatiron Press; 11/1996; Softcover; $24.95
The Computer Support Directory : Voice, Fax, and Online Access Numbers; Adler, Bill, Jr./Fraser, Kristy/Fraser, Kristy
Computing McGraw-Hill; 04/1995; Softcover; $12.95; 295 pages
The Quintessential Guide to PC Support, First Edition; Enck, John
29th Street Press; 11/1993; Softcover; $55.20
Wake Up Your Call Center; How to Be a Better Call Center Agent; D'Ausilio, Rosanne
Purdue University Press; 01/1998; Softcover; $34.35; 128 pages

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